FAQ
Product
What kind of wax is used?
All wax melts are made with 100% soy wax. Soy wax is a natural, renewable resource and is biodegradable.
Are items handmade?
Do you offer wholesale?
Shipping
Do you ship out of the United States?
Yes. Shipping costs may vary and will be added at checkout.
How long will it take to get my order?
What shipping carriers do you use?
Refunds
Can I get a refund on my order?
We always aim at making sure our customers love our products, but if there happens to be any issues, we’re happy to help. Just email us directly and we’ll take you through the process.
smokinghotco@gmail.com
General
Can I get my product customized?
We currently do not have a custom listing on the website, but occasionally do accept custom requests! We have done baby showers favors, wedding favors, package fillers & more! Feel free to reach out via email or on our facebook business page to see if custom spots are currently open.
smokinghotco@gmail.com